Monday, November 26, 2007

A McDonald's Thanksgiving

Americans LOVE Thanksgiving. They bring the whole family together and gorge themselves on the traditional faire of turkey, stuffing, cranberry sauce, and more. At least most of them do.

Then there is the group that dine at McDonald's for Thanksgiving.

According to McDonald's -> Management Blog, a large group of people take their holiday meal at McDonald's. In their post, titled "Gobble, Gobble" they express their surprise with the amount of business they had last week - on Thanksgiving. Here are a couple of quotes:

It's incredibly surprising how busy McDonald's is on Thanksgiving. It surprised everyone, including the owner and the store manager, who cut hours down to literally nothing. Then, during breakfast from 8 all the way to 10:30 breakfast cut-off, when we were really busy, and short-staffed, it surprised our
customers, as well.

Lunch was like a normal mid-week lunch. This surprised me more than anything.
Breakfast I understand. You're cooking up a storm for dinner, who wants to cook
a breakfast too? But lunch? At 1:30 PM?

Let The McChronicles know - did you dine, have you ever dined, at McDonald's on Thanksgiving?

The McChronicles: a blog about, not affiliated with, McDonald's.
Image: MasterPiecePumpkins website.


JW said...

Just stumbled across this link and thought you might find it interesting: (Michael Schroeder) said...

Hey McChronicles, thanks for stopping by my blog.

I believe I have learned more about McDonald's international restaurants here than anywhere else. What I appreciate even more is your spot-on "Customer Experiences". I try to see through the eye of a customer, all the time.

Helping to run a McDonald's can leave a man feeling jaded rather quickly, among other perception changes it can help inspire.

Anyhow thanks. Shameless link -

McChronicles said...

...and your blog/experiences/comments are also very interesting and valuable.

Your insight reminds us all that there is a little more going on behind the scenes than meets the eye.

Although we (the consumer) simply want what was promised ("..a break today..." or whatever) - the brand - regardless of any backstage drama, we do appreciate the hard work of the crew. Keep it up!

Thank you, Michael.

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