Sunday, January 30, 2005

Typical Mess

Online: 3.50 minutes Order Wait: ~3 minutes Quality: Poorly assembled

We were at the local mall this Sunday so my high school son and I decided to grab a quick bite at McDonald's. I secured a table, he bought the food. When he returned he said, "You're not going to be happy."

He was referring to the way the mustard, ketchup, etc. were smeared all over the inside of the hamburger wrapper. He knows I have a critical eye for quality and it was easy to see that this wrapping job was not too good. The funny thing is that the store was not busy - a very small line and an apparently normal amount of workers. Why is it OK for their product to look like a disaster? Would anyone buy a pair of Nikes with the insole smeared around the inside and onto the box?

3 comments:

Unknown said...

i am the same exact way. i would have exchanged it for a clean looking burger sandwich! AND got a refund.

Anonymous said...

I am with you - I hate when the ketchup and mustard are smeared all
over the place

I hate it!!!

Mike

a librarian said...

You "have a critical eye for quality," but you eat at McDonalds?

That's a contradiction or cognitive dissonance or an oxymoron or something.

McDonald's is relatively fast and relatively cheap. They are not relatively good.