The Wickenburg (AZ) Sun newspaper reports on a McDonald's manager who puts his heart and soul into the McDonald's customer experience. Mr Eric Harley leads by example, and according to the article, his staff follows. In The McChronicles' opinion, those that are following Eric's example are actually LEADING the industry.Read the article (it is easy to see that the interviewer was really impressed with the team spirit, performance, and enthusiasm that this manager imparts). We'd love to see many more Eric Harleys managing McDonald's across the globe.
A big McChronicles salute of respect and thanks to Eric!
Photo from Wickenburg Sun website.
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