Tuesday, March 22, 2005

Come On!

Here we go again!

The McChronicles team has filed numerous reports of sub-par product quality recently. Most of these reports occur when there is extremely low customer traffic in the store (no rush) and when the sandwich was prepared to order.

The basic issue is that the products are crushed, smeared, messy, and sometimes have the stuff that's supposed to be on the inside on the outside!

At the risk of repeating an earlier posting, this is a very poor reflection on the overall quality of the product and the company. Customers are picky - they appreciate good quality. They all think they are buying the items depicted in the ads and on the menu boards. It is NOT OK to sell them something inferior while accepting full price.

No comments:

Post a Comment