tag:blogger.com,1999:blog-10529235.post113149878618676983..comments2024-03-21T03:25:50.528-04:00Comments on McChronicles: To Improve McDonald's Customer Satisfaction ...Unknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-10529235.post-57173850418500551852011-10-11T04:09:09.054-04:002011-10-11T04:09:09.054-04:00I believe one and all must look at it.I believe one and all must look at it.tablet pc androidhttp://www.tabletpc-shop.infonoreply@blogger.comtag:blogger.com,1999:blog-10529235.post-83116951768680682912009-09-09T13:36:53.276-04:002009-09-09T13:36:53.276-04:00As a recent training manager I have to agree with ...As a recent training manager I have to agree with you 100%. Much more emphasis is placed on keeping labor low- and turn over in both managment and crew seems to be higher in response as both are stressed with more responsibilities and fewer resources. <br />The low labor numbers are a response to the increasing min wage requirements to be paid out. In essence the customer is getting what they pay for since raising prices is not the easy way out.<br /><br />Further, with the technology making tracking service times a fine art, the manipulation of those service times has become the new pastime and is not indicative of actual service times. Restuarants are effectively cutting their own throats if they put too much emphasis on "good" service times.Anonymousnoreply@blogger.com